Dear Valued Customer,
Please be advised that as of Friday, August 29, 2014, Couch Commerce Inc., the parent company of TeamBuy.ca/Dealfind.com, has entered into a legal & financial restructuring process. Pursuant to the rules and regulations governing the restructuring process, we cannot honor TeamBucks issued on or before August 29, 2014 and issue any refunds related to purchases on or before August 29, 2014.
Please note the purpose of the restructuring is to provide the Companies with a more stable environment to continue operations and develop a plan that will allow us to continue in business. We appreciate your prior support and looking forward to continued support through this important process.
Manager of Customer Experience
TeamBuy.ca | Dealfind.com
I’m shocked and disappointed by the news. TeamBuy/DealFind was one of my favourite daily deals sites. I bought a lot of deals from them over the last couple years and never had any issues.
Allegedly, TeamBuy/DealFind is no longer offering refunds and has stopped paying their merchants. This has forced some merchants to stop accepting/honouring their vouchers. If you have any oustanding TeamBuy/DealFind vouchers that you haven’t used, your I suggest you contact the merchant and ask if they’re still honouring the voucher. If they’re not, you can contact TeamBuy to request a refund or call the number on the back of your credit card and request a charge back.
Because I can’t guarantee if any deals purchased from TeamBuy/DealFind will be honoured, I’m going to stop posting TeamBuy/DealFind deals on my blog. I will keep you posted and will let you know if I hear any updates about this matter. In the meantime, I will continue to work hard and find all the best deals by posting them on my blog.
UPDATE: I talked to TeamBuy (on Sept 15) and was told they are currently in the process of a corporate restructure. They are strengthening their financial position and will come back stronger then ever. They are expected to announce positive news as early as next week.